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- 22:56, 29 October 2024 Wyn talk contribs created page User:Wyn/Special Issue 25/Protocol For Call Center? (Created page with "== 1. Description== === 1.1 Prototype === Our radio show explores the power dynamics in call center systems through a series of role-play conversations. The confusion and questions we encounter reflect the gaps between protocols and real human needs. The conversations, advertisements, and system responses emerge as layers of bureaucratic communication. During our group meeting, we were inspired by shared experiences with customer service. Since the theme of protocols was...")