User:Francg/expub/hookedlooped/harris
Tristan Harris is designing a framework at Google, to help product designers facilitate conscious choices for their users. How design can provide healthy habits? Help people send messages efficiently.
We are either “on” connected and distracted all the time, or “off” and wondering if we are missing something important. We need a “choice”. Everytime we interrupt each other, it takes us about 23min on average to re-focus our attention, before we come back to the things we were doing. The more interruption we get externally, it’s conditioning and training us to self-interrupt ourselves every 3.5 minutes. Design can fix this problem. The problem is we can also create conscious interruptions.
What does the future of technology looks like when we are designing for the deepest human values? What if we had a “compassion check” instead of a “spell check”.
Couchsurfing:
They create lasting positive experiences between people they never met before.
How do they measure the success? Estimating the amount of time they were spending together (Number of days/ hours), along with the positive feedback – subtracting the amount of time people spent on the websites = Net “good times” created.
Redefine design and success; create a “net positive contribution to human life”.
Shift the World from time spent, to time well spent.
UI Design: We rely on the way a menu is presented to us.
How do we make menus that put people’s values first? Set menus to what matters to people.
How technology is affecting the World’s attention?
“Worryble” technology:
“Boomerang” is a Gmail extension for scheduling when to receive or send Emails. It notifies consciously. “Please don’t hear back” option.
Example of functional future Apps: Disconnect phone with confidence and security, without having the worry to miss something. Wearable technology that notifies when something important comes up. Reading time for recipes, calories counter on food menus and maps (for walking). Screens should organise choices by what matters to us, by the values we hold for our lives.
It’s not about being “mono-tasking” but about defining what we like. We have a very narrow idea of what the user wants (we treat the “click” as what the user want). Time well spent can be a sort of “organic” label for technology: like browsers that follow criteria with more common standards. Are we trying to put smiles on people’s face or are we trying to create meaningful experiences?
Videos from Tristan Harris: http://www.tristanharris.com/videos-of-talks/
Books 1:
“Captivology: The Science of Capturing People's Attention” by Ben Parr
“The Psychology of Influence” by Robert B. Cialdini (printable.pdf)
Extensions: Boomerang (Gmail)
Books 2:
“Hooked. How to build habit-forming products” by Nir Eyal
“Contagious. Why things catch on” by Jonah Berger
“Don’t make me think” by Steve Krug
“100 more things every designer should now about people” by Susan M. Weinschenk
“Design and Emotion” by Deana McDonagh
“Brain Chains” by Theo Compernolle
Apps: saent.com (be less distracted), timehop.com (time capsule of you)