Week 5 Protocols For Bad Customer Service: Difference between revisions
(→hold) |
|||
Line 76: | Line 76: | ||
<br> | <br> | ||
==Pre-recorded operator message== | ==Pre-recorded operator message== | ||
{{youtube|U3CWxNGNn3k}} | |||
<CALL CENTER TRAINING: PROPER USE OF TONE OF VOICE & VOLUME><br> | |||
The pre-recorded operator messages are recorded following the instruction above. |
Revision as of 11:58, 19 October 2024
Radio Worm - Protocols for Collective Performance - Week 5:
Claudio
Wyn
Fred
Charlie
Audio
hold
Unitedn Airlines
Amazon
BestBuy
Fedex
Ikea
Samsung
Polycom
Best Hold Music Ever
https://www.youtube.com/watch?v=5r98QdCRR68
Cisco Opus Number One (BADGRRL Rework)
https://soundcloud.com/sparx_x_x/cisco-opus-number-one-badgrrl-rework
Hold (Opus number 1 Tribute)
https://soundcloud.com/user-849824270-948673776/hold-opus-number-1-tribute
Dial
Dial tone
Dial and ringing
When you dial to fax machine instead of landline
Sound of dial-up internet
Dial up modem handshake
Phonecalls
<CORRUPT COURT CLERK>
<Martijn calls NS for ov chipkaart membership cancellation>
Pre-recorded operator message
<CALL CENTER TRAINING: PROPER USE OF TONE OF VOICE & VOLUME>
The pre-recorded operator messages are recorded following the instruction above.