Bug reports: Difference between revisions
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== Take 30min off == | |||
If you encounter a problem with the wiki, the pad, or else, maybe we're busy doing some maintenance and have to restart something, so before contacting us, wait 30min, come back later and try again. If the issue persists, then contact us! | |||
== How to report an issue == | == How to report an issue == | ||
* Send an email to gnd (at] itchybit [dot) org with | * Send an email to gnd (at] itchybit [dot) org (if necessary with Aymeric and/or Michael and/or Manetta in CC if relevant). | ||
* Email subject: general summary of the issue | * Email subject: general summary of the issue | ||
* Mail body should have: | * Mail body should have: | ||
** Expected Behavior: tell us what you think should happen | ** Expected Behavior: tell us what you think should happen | ||
** Current Behavior: tell us what happens instead of the expected behavior | ** Current Behavior: tell us what happens instead of the expected behavior | ||
** Describe, in detail, what needs to | ** Describe, in detail, what needs to be done to reproduce the problem on our side | ||
* Give us a screenshot (if it's helpful for this particular issue) | * Give us a screenshot (if it's helpful for this particular issue) | ||
* Give some info about your environment | * Give some info about your environment | ||
** Give us the name and version of the software you're using | ** Give us the name and version of the software you're using | ||
** Name/version of the Operating System/Distribution | ** Name/version of the Operating System/Distribution | ||
[[Category:Xpub Admin Documentation]] | |||
Latest revision as of 10:39, 6 October 2020
Take 30min off
If you encounter a problem with the wiki, the pad, or else, maybe we're busy doing some maintenance and have to restart something, so before contacting us, wait 30min, come back later and try again. If the issue persists, then contact us!
How to report an issue
- Send an email to gnd (at] itchybit [dot) org (if necessary with Aymeric and/or Michael and/or Manetta in CC if relevant).
- Email subject: general summary of the issue
- Mail body should have:
- Expected Behavior: tell us what you think should happen
- Current Behavior: tell us what happens instead of the expected behavior
- Describe, in detail, what needs to be done to reproduce the problem on our side
- Give us a screenshot (if it's helpful for this particular issue)
- Give some info about your environment
- Give us the name and version of the software you're using
- Name/version of the Operating System/Distribution