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Revision as of 08:42, 18 September 2015
heteromation
Heteromation and its (dis)contents: The invisible division of labor between humans and machines by Hamid Ekbia and Bonnie Nardi.
The division of labor between humans and computer systems has changed along both technical and human dimensions. Technically, there has been a shift from technologies of automation, the aim of which was to disallow human intervention at nearly all points in the system, to technologies of “heteromation” that push critical tasks to end users as indispensable mediators.
http://firstmonday.org/ojs/index.php/fm/article/view/5331/4090