Week 5 Protocols For Bad Customer Service: Difference between revisions
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5.{{audio|mp3=https://pzwiki.wdka.nl/mw-mediadesign/images/2/22/Operator_filtered5.mp3}} | |||
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6.{{audio|mp3=https://pzwiki.wdka.nl/mw-mediadesign/images/8/81/Operator_filtered6.mp3}} | |||
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7.{{audio|mp3=https://pzwiki.wdka.nl/mw-mediadesign/images/5/53/Operator_filtered7.mp3}} | |||
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8.{{audio|mp3=https://pzwiki.wdka.nl/mw-mediadesign/images/3/3c/Operator_filtered8.mp3}} | |||
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9.{{audio|mp3=https://pzwiki.wdka.nl/mw-mediadesign/images/8/89/Operator_filtered9.mp3}} | |||
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14.{{audio|mp3=https://pzwiki.wdka.nl/mw-mediadesign/images/0/0b/Operator_filtered14.mp3}} | |||
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Revision as of 12:43, 19 October 2024
Radio Worm - Protocols for Collective Performance - Week 5:
Claudio
Wyn
Fred
Charlie
Audio
hold
Unitedn Airlines
Amazon
BestBuy
Fedex
Ikea
Samsung
Polycom
Best Hold Music Ever
https://www.youtube.com/watch?v=5r98QdCRR68
Cisco Opus Number One (BADGRRL Rework)
https://soundcloud.com/sparx_x_x/cisco-opus-number-one-badgrrl-rework
Hold (Opus number 1 Tribute)
https://soundcloud.com/user-849824270-948673776/hold-opus-number-1-tribute
Dial
Dial tone
Dial and ringing
When you dial to fax machine instead of landline
Sound of dial-up internet
Dial up modem handshake
Phonecalls
<CORRUPT COURT CLERK>
<Martijn calls NS for ov chipkaart membership cancellation>
Pre-recorded operator message
<CALL CENTER TRAINING: PROPER USE OF TONE OF VOICE & VOLUME>
The pre-recorded operator messages are recorded following the instruction above.
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