View source for Week 5 Protocols For Bad Customer Service

'''Radio Worm - Protocols for Collective Performance - Week 5:''' 
Claudio  Wyn  Fred  Charlie  Eleni  Zuhui
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In this week's radio performance, we use protocols —those rules and procedures commonly found in bureaucratic and corporate systems— as a central theme.
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=Setup=
[[File:Week5 radio setup.jpg|thumb|right|Performance setup]]
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|[[File:Week5 radio phone.jpg|thumb|right|A phone at WORM, being broadcasted through jitsi]]
|[[File:Week5 radio phone1.jpg.png|thumb|right|A phone at WORM, being broadcasted through jitsi]]
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=Protocols=
==Redaction protocol==
[[File:Redacteddoc4.jpeg|thumb|right]]
<blockquote style="width: 55%;", "text-align: center;">
“Secrecy is another by-product of administrative power.<br><br> ''‘Every bureaucracy seeks to increase the superiority of the professionally informed by keeping their knowledge and intentions secret’'', wrote sociologist Max Weber. <br><br>
Visual representations of ‘official secrets’—as Max Weber calls them—can be found in the form of redacted documents, both for legal, financial, or security purposes. A request for government documents can produce pages full of blacked-out lines, as if it was abstract art. The stupidity and irra- tionality of bureaucratic reasoning as someone within the adminis- tration painstakingly has to go over the text line by line, rendering information useless.” - CAPS LOCK, Ruben Pater
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===Protocol sheet===
using the script of [https://youtu.be/U3CWxNGNn3k?si=MlKgRHXx-Bo7CeHl <CALL CENTER TRAINING: PROPER USE OF TONE OF VOICE & VOLUME>]
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|[[File:Redaction protocol sheet-01.jpg|220px]]
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|[[File:Redaction protocol sheet-03.jpg|220px]]
|[[File:Redaction protocol sheet-04.jpg|220px]]
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==Terms and conditions protocol==
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==Scripts==
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|[[File:Week5 radio scripts.jpg|thumb]]
|[[File:Week5 radio scrpts1.jpg|thumb]]
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==[[SI25 Week 5 Audio|Audio]]==
▲All the audio files gathered and created for the show are here
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=Debrief=
[[File:Claudio ex machina.jpg|thumb|Claudio ex machina at the debrief]]
[https://pad.xpub.nl/p/20241021-radioworm05 The pad]